Possible Cause

 

Possible Solution

 

To Investigate Further

 

 

 

 

 

 

5. Faulty telephone company

 

Step 2. Replace the wiring

 

If the calls still do not go

 

 

wiring (Continued).

 

with a cord this is known to

 

through, contact the

 

 

 

 

work and try to place calls.

 

equipment supplier.

 

 

 

 

If the calls go through. the

 

 

 

 

 

 

wire you replaced is faulty.

 

 

 

 

 

 

(You may want to plug the

 

 

 

 

 

 

faulty wire into a different

 

 

 

 

 

 

jack and attempt to make

 

 

 

 

 

 

calls to verify that the wire is

 

 

 

 

 

 

indeed faulty.)

 

 

 

 

 

 

 

 

 

 

 

6. Faulty network interface

 

Replace the network

 

If the trouble still appears on

 

 

line adapter.

 

interface’s line adapter with

 

the basic telephone, the

 

 

 

 

another one. Plug the basic

 

outside lines are faulty.

 

 

 

 

telephone into each of the

 

Report the trouble to the

 

 

 

 

jacks, and try to place an

 

local telephone company

 

 

 

 

outside call

 

representative.

 

 

 

 

If the trouble does not appear

 

 

 

 

 

 

on the basic telephone, the

 

 

 

 

 

 

old line adapter is faulty.

 

 

 

 

 

 

Replace it with a new line

 

 

 

 

 

 

adapter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Procedures for Specific Symptoms 4-33

Page 364
Image 364
AT&T 518-600-016 manual Possible Cause Possible Solution To Investigate Further