RECALL BUTTON DOESN'TWORK

Symptom: When you touch the Recall button or access the Recall feature, nothing happens.

Possible Cause

Possible Solution

 

To Investigate Further

1. Your system has

Ask the system administrator

If the system does not have

Automatic Route Selection

if the system has ARS. If the

ARS, go to Possible Cause 2.

 

 

 

 

(ARS).

system has ARS, the Recall

 

 

 

 

 

 

 

button or feature can’t be

 

 

 

 

 

 

 

 

used.

 

 

 

 

 

 

 

 

 

 

 

 

 

2. The Recall Timer Interval

Follow the instructions for

If the Recall feature still does

 

 

 

 

 

is too short.

“Recall Timer Interval”

on

not work, set the system back

 

 

page 3-90 for Display

 

to the default setting of 450

 

 

Console administration

or

milliseconds and contact the

 

 

3-106 for BIS-34D Console

equipment Supplier for

 

 

administration. Increase the

assistance.

 

 

Recall Timer Interval to 650

 

 

 

 

milliseconds or one second

 

 

 

 

If the Recall feature works,

 

 

 

 

you have corrected the

 

 

 

 

 

problem .

 

 

 

 

 

 

 

 

 

 

4-52 Procedures for Specific Symptoms

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Image 383
AT&T 518-600-016 manual Recall Button Doesntwork