CALLS ARE CUT OFF OR DROPPED

Symptom: Calls to voice terminals connected to 408 or 008 modules are cutoff or dropped.

 

Possible Cause

 

PossibIe Solution

To Investigate Further

 

 

 

 

 

 

 

 

Too many Off-Premises

 

Step 1 Check the number of

If the trouble still occurs. the

 

 

 

Telephone Interfaces

 

voice terminal connections to

module is still overloaded.

 

(OPTIs), Basic Telephone

 

the module. Make sure that

Go to Step 2.

 

 

and Modem Intererfaces

 

 

no more than four OPTIs,

 

 

 

 

 

(BTMIs), or Basic Telephone

 

 

BTMIs, or BTMI-2s are

 

 

and Modern Interface 2s

 

 

connected to the module. No

 

 

(BTMI-2s) are connected to

 

 

more than two should be

 

 

the module.

 

 

connected to the upper set of

 

 

 

 

 

four jacks, and no more than

 

 

 

 

 

 

 

 

 

 

two should be connected to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the lower set of four jacks. If

 

 

 

 

 

the trouble no longer occurs

 

 

 

 

 

 

 

 

 

 

you have corrected the

 

 

 

 

 

 

 

 

 

 

trouble.

.

 

 

 

 

 

 

 

 

 

 

 

 

 

Step 2 Check the type of

If the trouble still occurs, go

 

 

 

 

voice terminals connected to

to "General Tests" at the end

 

 

 

 

the module. If the remaining

of this section before calling

 

 

 

 

 

 

 

 

ports are assigned to voice

the equipment supplier.

 

 

 

 

terminals that use two unit

 

 

 

 

 

loads each, overloads may

 

 

 

 

 

still occur. Switch some of

 

 

 

 

 

the voice terminals to other

 

 

 

 

 

modules or power each

 

 

 

 

 

accessory externally with an

 

 

 

 

 

auxiliary 48-volt dc power

 

 

 

 

 

supply.

 

 

 

If the trouble no longer occurs, you have corrected the trouble.

Procedures for Specific Symptoms 4-37

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Image 368
AT&T 518-600-016 manual Calls are CUT OFF or Dropped