
PHONE CONSTANTLY RINGS
Symptom: There is trouble with voice terminal lights, speaker, and/or ringing.
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| Possible Cause |
| Possible Solution | To Investigate Further |
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| 1. The T/P switch on an |
| Check the position of the T/P | If the T/P switch is in the |
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| analog voice terminal is not |
| switch. If it is set to either T | center position and the |
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| set in the center position. |
| or P, slide it to the center | ringing continues, either the |
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| position. (the ringing should | system administrtior has |
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| stop). | placed the voice terminal in |
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| programming mode, or the |
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| voice terminal is faulty. See |
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| Possible Cause 3. |
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| 2. A digital voice terminal is |
| Dial #00, the code to remove | If the voice terminal |
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| in programming mode. |
| a digital voice terminal from | continues to ring, either the |
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| programming mode. If the | system administrator has |
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| voice terminal is silent, you | placed the voice terminal in |
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| have corrected the problem. | programming mode or the |
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| voice terminal is faulty. Go |
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| to Possible Cause 3. |
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| 3. The system is in |
| Check whether the system | If the ringing continues when |
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| administration mode and the |
| administrator has put the | the voice terminal is not |
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| voice terminal is placed in |
| voice terminal into | being programmed and the |
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| programming mode. |
| Programming mode. If the | T/P switch is in center |
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| system is in administration | position go to “General |
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| mode and the voice terminal | Tests” at the end of this |
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| is in programming mode | section before calling the |
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| wait until programming is | equipment supplier. |
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| finished to see if the ringing |
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| continues. |
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| If the ringing stops when the |
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| voice terminal is not being |
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| programmed by the attendant |
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| and the T/P switch is in |
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| center position, the voice |
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| terminal is working properly. |
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