PHONE CONSTANTLY RINGS

Symptom: There is trouble with voice terminal lights, speaker, and/or ringing.

 

 

Possible Cause

 

Possible Solution

To Investigate Further

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1. The T/P switch on an

 

Check the position of the T/P

If the T/P switch is in the

 

 

 

analog voice terminal is not

 

switch. If it is set to either T

center position and the

 

 

 

set in the center position.

 

or P, slide it to the center

ringing continues, either the

 

 

 

 

 

position. (the ringing should

system administrtior has

 

 

 

 

 

stop).

placed the voice terminal in

 

 

 

 

 

 

programming mode, or the

 

 

 

 

 

 

voice terminal is faulty. See

 

 

 

 

 

 

Possible Cause 3.

 

 

 

 

 

 

 

 

 

 

2. A digital voice terminal is

 

Dial #00, the code to remove

If the voice terminal

 

 

 

in programming mode.

 

a digital voice terminal from

continues to ring, either the

 

 

 

 

 

programming mode. If the

system administrator has

 

 

 

 

 

voice terminal is silent, you

placed the voice terminal in

 

 

 

 

 

have corrected the problem.

programming mode or the

 

 

 

 

 

 

voice terminal is faulty. Go

 

 

 

 

 

 

to Possible Cause 3.

 

 

 

 

 

 

 

 

 

 

3. The system is in

 

Check whether the system

If the ringing continues when

 

 

 

administration mode and the

 

administrator has put the

the voice terminal is not

 

 

 

voice terminal is placed in

 

voice terminal into

being programmed and the

 

 

 

programming mode.

 

Programming mode. If the

T/P switch is in center

 

 

 

 

 

system is in administration

position go to “General

 

 

 

 

 

mode and the voice terminal

Tests” at the end of this

 

 

 

 

 

is in programming mode

section before calling the

 

 

 

 

 

wait until programming is

equipment supplier.

 

 

 

 

 

finished to see if the ringing

 

 

 

 

 

 

continues.

 

 

 

 

 

 

If the ringing stops when the

 

 

 

 

 

 

voice terminal is not being

 

 

 

 

 

 

programmed by the attendant

 

 

 

 

 

 

and the T/P switch is in

 

 

 

 

 

 

center position, the voice

 

 

 

 

 

 

terminal is working properly.

 

 

 

 

 

 

 

 

 

4-40 Procedures for Specific Symptoms

Page 371
Image 371
AT&T 518-600-016 manual Phone Constantly Rings