R E C A L L

D I S C O N N E C T S LINE WHEN BEHIND SWITCH

Symptom: When using a MERLIN II system behind another switching system, such as a PBX, the outside line disconnects when you touch Recall or access the Recall feature (in place of a switchhook flash)

Possible Cause

 

Possible Solution

 

To Investigate Further

 

 

 

 

 

 

 

 

 

 

The Recall Timer Interval is

 

Follow the instructions for

 

If accessing Recall still

 

too long.

 

"Recall Timer lnterval” on

 

causes the outside line to

 

 

 

page 3-90 for Display

 

disconnect set the interval to

 

 

 

Console administration or

 

the default setting of 450

 

 

 

3-106 for BIS-34D Console

 

milliseconds and contact the

 

 

 

administration. Shorten the

 

equipment supplier for

 

 

 

Recall Timer Interval to 350

 

assistance.

 

 

 

or 450 milliseconds. If

 

 

 

 

 

accessing Recall no longer

 

 

 

 

 

causes the outside line to

 

 

 

 

 

disconnet you have

 

 

 

 

 

corrected the problem.

 

 

 

 

 

 

 

 

 

Procedures for Specific Symptoms 4-53

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AT&T 518-600-016 manual C a L L S C O N N E C T S Line When Behind Switch