AT&T 518-600-016 manual Difficult to Place C a L LS

DIFFICULT TO PLACE C A L LS

Symptom: People have difficulty placing outside talk and/or intercom calls from one or more voice terminals.

Possible Cause	Possible Solution		To Investigate Further
1. A faulty accessory is	Disconnect the	accessory	If the trouble still occurs.
c o n n e c t e d	from the malfunctioning		reconnect the accessory and
terminal .	voice terminal. If the trouble		go to possible Cause 2.
	no longer occurs do not
	reconnect the faulty
	accessory. Contact the
	equipment supplier to
	replace it.
2. The Call Restriction	Refer to "Call Restictions"		If the feature is not activated
feature is activated on the	on page 3-79 for Display		go to Possible Cause 3.
malfunctioning voice	Console administration or
terminal.	page 3-98 for BIS-34D
	Console administration to
	learn how to determine if the
	Call Restriction feature is
	activated on a voice termimal.
	If the feature is activated on
	the malfunctioning voice
	terminal, deactivate it
	following the appropriate
	administration	instructions.
3. The Outside Auto Dial,	Program each	feature	If each feature is
Saved Number Redial, or	correctly and try to place an		programmed correctly and
Last Number Redial feature	outside call and an intercom		the trouble still occurs, go to
is programmed or used	call. See “Rapid Dialing” on		Possible Cause 4.
incorrectly.	page 3-118 for programming
	instructions for the Outside
	Auto Dail Saved Number
	Redial, or Last Number
	Redial feature.

Procedures for Specific Symptoms 4-31