AT&T 518-600-016 manual Symptom Calls waiting on hold are frequently disconnected

CALLS ON HOLD DISCONNECTED

Symptom: Calls waiting on hold are frequently disconnected.

Possible Cause	Possible Solution	To Investigate	Further
The hold disconnect interval	Follow the instructions for	If calls on hold are still
for the MERLIN II system is	the "Hold Disconnect	disconnects, contact the
shorter than the interval at	Interval" feature on page	equipment supplier	for
the local telephone	3-85 for Display Console	assistance.
company’s central office.	administration or page 3-103
	for BIS-34D Console
	administration to set the hold
	disconnect interval to "long"
	(450 milliseconds). If calls
	on hold are no longer
	disconnected you have
	corrected the problem.

4-36 Procedures for Specific Symptoms