AT&T 518-600-016 manual Line Button Light Shows False Status

LINE BUTTON LIGHT SHOWS FALSE STATUS

Symptom: A caller waiting on hold hangs up, but the light next to that line button on voice terminals in the system continues to flash as if the call were still on hold.

Possible Cause	Possible Solution	To Investigate Further
The hold disconnect internaI	Follow the instructions for	If the light continues to flash
for the MERLIN II system is	the “Hold Disconnect	after a Caller has hung Up,
longer than the interval at the	Interval” feature on page	contact the equipment
local telephone company’s	3-85 for Display Console	supplier for assistance.
central office.	administration or page 3-103
	for BIS-34D console
	administration. Set the hold
	disconnect interval to “’short”
	(50 milliseconds). If the
	light next to the line button
	no longer flashes after a
	caller has hung up, you have
	corrected the problem.

4-46 Procedures for Specific Symptoms