AT&T 518-600-016 manual Symptom a feature programmed on a voice terminal doesnt work

P R O G R A M M E D FEATURE DOESN'T W O R K

Symptom: A feature programmed on a voice terminal doesn't work.

Possible Cause	Possible Solution	To Investigate Further
1. The feature was	Turn to the programming	If the feature is programmed
programmed incorrectly or	instructions for the feature in
		correctly and it still doesn‘t
c h a n g e d .	the “Reference” section of	work, go to Possible Cause 2.
	the MERLIN II. System
	Manual Reprogram the
	feature on the voice terminal.
	If the feature works, you
	have corrected the problem.
2. A faulty control unit or	Step 1. program the feature	If the feature works
voice terminal.	on another voice terminal of	correctly, the problem is
	the same type (either analog	either the voice terminal on
	or digital) connected to the	which the feature did not
	system at another station jack	work or the control unit. Go
	and try to use the feature.	to step 2.
		If the feature still doesn’t
		work the problem is in the
		control unit Contact your
		equipment supplier for
		assistance.
	Step 2. Replace the first	If the feature still doesn’t
	voice terminal at its station	work the problem is in the
	jack with a voice terminal of	control unit Contact the
	the same type (either analog	equipment supplier for
	or digital) known to be
		assistance.
	working correctly. If the
	feature works correctly, the
	first voice terminal is
	defective. Replace it.

4-48 Procedures for Specific Symptoms