Avaya 15-601063 Voicemail Pro Actions6.

Voicemail Pro Page 4
15-601063 Issue 20l (03 March 2009)IP Office
............................................................................ 1554.6.3 Personal Distribution Lists
..................................................................... 1564.7 Hunt Group Voicemail
............................................................................ 1574.7.1 Hunt Group Configuration in IP Office
............................................................................ 1584.7.2 Configuring Message Waiting Indication
............................................................................ 1594.7.3 Configuring Group Broadcast
............................................................................ 1604.7.4 Using a Short Code to Collect Voicemail
............................................................................ 1614.7.5 Out of Hours Operation
............................................................................ 1624.7.6 Configuring Announcements
............................................................................ 1644.7.7 Customizing Announcements
............................................................................ 1654.7.8 Hunt Group Queuing
............................................................................ 1664.7.9 Customizing a Hunt Group Call Flow
..................................................................... 1684.8 Recording Calls
............................................................................ 1694.8.1 Call Recording Warning
............................................................................ 1704.8.2 Changing the Recording Time
............................................................................ 1704.8.3 Voice Recording Library (VRL)
............................................................................ 1714.8.4 Manual Call Recording
............................................................................ 1754.8.5 Automatic Call Recording
..................................................................... 1814.9 Announcements
............................................................................ 1814.9.1 Mandatory Announcement Example
............................................................................ 1824.9.2 Personal Announcements
..................................................................... 1834.10 Support for Callers with Impaired Hearing
............................................................................ 1844.10.1 Installing Voicemail Pro TTY Prompts
............................................................................ 1844.10.2 Changing User Locale
............................................................................ 184
4.10.3 Advice for Mailbox Owners Using a TTY
Device
............................................................................ 185
4.10.4 Changing the Language Setting for a TTY
Device
..................................................................... 1874.11 Changing Language
............................................................................ 1874.11.1 Supported Languages
............................................................................ 1884.11.2 Changing the Language of System Prompts
............................................................................ 1894.11.3 Changing the Language of Custom Prompts
..................................................................... 1904.12 Mobile Twinning
............................................................................ 1914.12.1 Example Call Flow
..................................................................... 1934.13 Remote Voicemail Notification
............................................................................ 1944.13.1 Callback
............................................................................ 1964.13.2 Outcalling
Using the Voicemail Pro Client5. ..................................................................... 2015.1 The Main Voicemail Pro Window
..................................................................... 2025.2 Toolbar Icons
..................................................................... 2035.3 Saving Changes and Making them Live
..................................................................... 2035.4 Importing and Exporting Call Flows
..................................................................... 2045.5 Including Other Files
..................................................................... 2055.6 Start Points
............................................................................ 2075.6.1 Default Start Points
............................................................................ 2085.6.2 Using Start Points
............................................................................ 2105.6.3 Viewing Call Flows as Text
..................................................................... 2115.7 System Variables
............................................................................ 2135.7.1 User Defined Variables
..................................................................... 2155.8 Creating Modules
............................................................................ 2155.8.1 Running a Module
..................................................................... 2165.9 The Conditions Editor
............................................................................ 2175.9.1 Using the Condition Editor
............................................................................ 2205.9.2 Calendar
............................................................................ 2215.9.3 Week Planner
............................................................................ 2225.9.4 Condition
............................................................................ 2225.9.5 Compare
Voicemail Pro Actions6.
..................................................................... 2256.1 Connections
..................................................................... 2266.2 Available Actions
..................................................................... 2296.3 Standard Action Tabs
............................................................................ 2296.3.1 General
............................................................................ 2306.3.2 Entry Prompts
............................................................................ 2316.3.3 Using the Wave Editor
............................................................................ 2336.3.4 Specific
............................................................................ 2336.3.5 Reporting
............................................................................ 2346.3.6 Results
..................................................................... 2356.4 Basic Actions
............................................................................ 2366.4.1 Generic
............................................................................ 2396.4.2 Speak Text
............................................................................ 2406.4.3 Menu
............................................................................ 2426.4.4 Goto
............................................................................ 2436.4.5 Disconnect
............................................................................ 2436.4.6 Home
............................................................................ 2436.4.7 Module Return
..................................................................... 2446.5 Mailbox Actions
............................................................................ 2456.5.1 Get Mail
............................................................................ 2466.5.2 Leave Mail
............................................................................ 2476.5.3 Listen
............................................................................ 2486.5.4 Voice Question
............................................................................ 2496.5.5 Campaign
..................................................................... 2506.6 Configuration Actions
............................................................................ 2516.6.1 Edit Play List
............................................................................ 2516.6.2 Record Name
............................................................................ 2526.6.3 Play Configuration Menu
............................................................................ 2536.6.4 Select System Prompt Language
..................................................................... 2546.7 Telephony Actions
............................................................................ 2556.7.1 Variable Routing
............................................................................ 2576.7.2 Route Incoming Call
............................................................................ 2576.7.3 Route by Call Status
............................................................................ 2586.7.4 Transfer
............................................................................ 2596.7.5 Whisper
............................................................................ 2606.7.6 Call List
............................................................................ 2616.7.7 Dial by Name
............................................................................ 2626.7.8 Conferencing Center
............................................................................ 2636.7.9 Assisted Transfer
............................................................................ 2656.7.10 Alphanumeric
..................................................................... 2676.8 Miscellaneous Actions
............................................................................ 2686.8.1 eMail
............................................................................ 2696.8.2 Open Door
............................................................................ 2706.8.3 Alarm Set
............................................................................ 2706.8.4 Clock
............................................................................ 2716.8.5 Post Dial
............................................................................ 2726.8.6 VB Script
............................................................................ 2736.8.7 Remote Call Flow
..................................................................... 2746.9 Condition Actions
............................................................................ 2756.9.1 Test Condition
............................................................................ 2766.9.2 Set User Variable
............................................................................ 2776.9.3 Test User Variable
............................................................................ 2786.9.4 Test Variable
..................................................................... 2806.10 Database Actions
............................................................................ 2816.10.1 Database Open
............................................................................ 2816.10.2 Database Execute
............................................................................ 2826.10.3 Database Get Data
............................................................................ 2826.10.4 Database Close
..................................................................... 2836.11 Queue Actions