Voicemail Pro Page 262
15-601063 Issue 20l (03 March 2009)IP Office
6.7.8 Conferencing Center The Conferencing Center action is used in conjunction with the Avaya IP Office Conferencing Center if installed. It
provides a route for callers to enter the conference ID and their conference PIN code.
To add a Conferencing Center action:
1.Click the Telephony Actions icon and select Conferencing Center.
2.Select the Specific tab.
·If the caller is to be asked for conference ID and then the PIN, check the option Gather conference and pin
information before validation. The results are collected and then verified. If either entry is invalid the caller is
notified but not told which entry is incorrect. If this option is not selected then the entries are validated as they are
entered.
·The number of times that a conference ID can be entered is controlled by the option Allow the delegate to try
and enter the conference ID a total of. Up to 10 re-tries can be allowed. If the ID is entered incorrectly the
result failure is returned.
The action also provides a number of results which act as failure options if
conference access is unsuccessful. These are Invalid Conference or Password,
Conference Not Started, Conference Finished, Conference Full, and Failure.