Voicemail Pro Page 144
15-601063 Issue 20l (03 March 2009)IP Office
4.4.4 Using VM: to Access Voicemail
Another method for accessing voicemail is the VM: option, where VM: is followed by the name of the mailbox or
Voicemail Pro start point required.
This can be used in the telephone number field of IP Office applications such as SoftConsole, Phone Manager and
Manager.
·Example 1: SoftConsole access to the mailbox Main
The user wants single click access to check for messages in the hunt group mail box Main (extension ID 200).
1.Start SoftConsole.
2.Click one of the BLF panel tabs.
3.Right-click and select New > BLF Group Member.
4.Type a Name, for example Messages.
5.Type a Number, in this case enter VM:?Main or VM:?200.
6.Click OK. The operator can now check for messages in that group mailbox with a single click.
·Example 2: Accessing a Module from Phone Manager
The user wants to access a particular Voicemail Pro module, for this example one called TimeCheck.
1.Start Phone Manager.
2.Click the Speed Dials tab.
3.Right-click and select New.
4.Type a Name, for example Time Check.
5.Type a Number, in this case enter VM:TimeCheck.
6.Click OK.
·Example 3: Incoming Call Routing
The VM notation can be used in the Destination field of a Manager Incoming Call Route. This enables you to route
calls that match the Incoming Call Route's criteria to a particular mailbox or Voicemail Pro module.