6.6.3 Play Configuration Menu

The Play Configuration action allows various users or hunt group settings to be altered. Because of the nature of this action it should always be protected by a PIN code in its General tab. An example of a call flow using the Play Configuration Menu action is given in the Remote Voicemail Notification section.

The options given when a caller accesses this action are:

For a user:

For a hunt group:

1.

Edit forwarding number.

1.

Set voicemail on/off.

2.

Edit follow me number.

2.

Edit voicemail code.

3.

Set call forwarding.

3.

Set voicemail email mode.

4.

Set voicemail on/off.

4.

Set service mode.

5.Set do not disturb.

6.Edit voicemail code.

7.Edit voicemail reception.

8.Set voicemail email mode.

9.Edit voicemail callback number.

Any changes made using this type of action are written to a file called "AuditTrail.txt" on the Voicemail Server PC. The file includes the time, date, details of the change and the CLI of the caller making the change.

To add a Play Configuration Menu action:

1.Click the Configuration Actions icon and select Play Configuration Menu.

2.In the Specific tab, select the mailbox to play the configuration menu for:

·Caller's mailbox

The mailbox matching the start point of the call.

·Mailbox

Select or enter the name of the target mailbox.

3.In the General tab, enter a PIN code in the PIN field.

Connect the result Next to a relevant action. For an example of the action being used in a call flow, see Using a Play Configuration Menu Action 195 .

Voicemail Pro

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IP Office

15-601063 Issue 20l (03 March 2009)

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Avaya 15-601063 manual Play Configuration Menu, For a user For a hunt group