4.7.4 Using a Short Code to Collect Voicemail

To access messages for a hunt group, a short code can be created. For example, for a group called Main a short code can be added with the following properties.

Field

Contains...

 

 

Code

*99

 

 

Feature

Voicemail Collect

 

 

Telephone Number

"?Main"

 

 

Line Group Id

0

 

 

Locale

[Leave blank]

 

 

Force Account Code

[Leave blank]

 

 

For systems running in Intuity mode, the above will work only if the user is a member of the group and a custom call flow has also been set up for the collect start point to that hunt group.

Members of the hunt group Main can now dial *99 from their own extensions to access hunt group messages. In IP Office mode, to use this short code for access from an extension that is not a member of the hunt group, a voicemail code should be configured for the group.

Voicemail Pro

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IP Office

15-601063 Issue 20l (03 March 2009)

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Avaya 15-601063 manual Using a Short Code to Collect Voicemail