Voicemail Pro Page 137
15-601063 Issue 20l (03 March 2009)IP Office
Administration: Administrator Configuration
4.2.3 Resetting a PasswordIf you are an administrator you can reset the password of another administrator or standard Voicemail Pro Client user.
To reset a password:
1.In the Start Points Navigation pane, select Voicemail Pro Administrators. The name, type and status of any existing
Voicemail Pro administrators are displayed in the details pane.
2.Right-click the name of the administrator user whose details you need to reset.
3.Select Modify. The Modify Administrator window opens.
4.In the Password box, type the new password.
5.In the Confirm Password box, type the new password again.
6.Click OK.
7.Click Save and Make Live to save the changes.
If an administrator tries unsuccessfully to log in to the Voicemail Pro Client 3 times consecutively, their user ID is locked
and cannot be used for 1 hour. As an administrator you can release a locked ID so that the other person does not need
to wait.
To release a locked login:
1.Display the main Voicemail Pro window.
2.In the navigation pane, highlight Voicemail Pro Administrators. The name, type and status of every current
VoicemailPro administrator user are displayed in the details pane.
3.Right-click the name of the administrator user whose ID has been locked.
4.Select Modify. The Modify Administrator window opens.
5.Click the Status arrow and select the status Inactive.
6.Click OK.
7.Click Save and Make Live.