Avaya 15-601063 Resetting a Password, Releasing a Locked Administrator Login, To reset a password

Administration: Administrator Configuration

4.2.3 Resetting a Password

If you are an administrator you can reset the password of another administrator or standard Voicemail Pro Client user.

To reset a password:

1.In the Start Points Navigation pane, select Voicemail Pro Administrators. The name, type and status of any existing Voicemail Pro administrators are displayed in the details pane.

2.Right-click the name of the administrator user whose details you need to reset.

3.Select Modify. The Modify Administrator window opens.

4.In the Password box, type the new password.

5.In the Confirm Password box, type the new password again.

6.Click OK.

7.Click Save and Make Live to save the changes.

4.2.4Releasing a Locked Administrator Login

If an administrator tries unsuccessfully to log in to the Voicemail Pro Client 3 times consecutively, their user ID is locked and cannot be used for 1 hour. As an administrator you can release a locked ID so that the other person does not need to wait.

To release a locked login:

1.Display the main Voicemail Pro window.

2.In the navigation pane, highlight Voicemail Pro Administrators. The name, type and status of every current VoicemailPro administrator user are displayed in the details pane.

3.Right-click the name of the administrator user whose ID has been locked.

4.Select Modify. The Modify Administrator window opens.

5.Click the Status arrow and select the status Inactive.

6.Click OK.

7.Click Save and Make Live.

Voicemail Pro	Page 137
IP Office	15-601063 Issue 20l (03 March 2009)