Installing Voicemail Pro: Troubleshooting

2.9.4 Tracing in Debug

Many applications, including Voicemail Pro and IMS, output activity messages that are viewable in Debug View (DbgView). This application can be downloaded from http://marketingtools.avaya.com/knowledgebase/tools/debug.

Installation

1.Download the zip file.

2.Unpack the files into a folder such as c:\debug on the server PC.

3.Run DbgView.exe.

4.Events are shown in the DbgView window. These can be logged to a file if required. The level of detail shown can be filtered to show more or less activity.

Logging

1.Run DbgView.exe.

2.Select File Log Preferences.

3.Set the logging details are required and click OK.

4.While DbgView is running the viewable trace is also copied to the specified file.

5.The debug log files can be opened in programs such as Wordpad.

Voicemail Pro

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IP Office

15-601063 Issue 20l (03 March 2009)

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Avaya 15-601063 manual Tracing in Debug, Installation, Logging Run DbgView.exe Select File Log Preferences