Voicemail Pro Page 364
15-601063 Issue 20l (03 March 2009)IP Office
9.1.2 IMS Components
IMS consists of the following components.
·Voicemail Pro
Provides voicemail services to the IP Office users.
·IMS Server
This consists of two services installed on the Voicemail Pro Server PC:
·IMS Voice Service
Handles the delivery of messages when the user selects to play a message from Outlook.
·IMS Gateway Service
Interacts with the Voicemail Pro Server, the Exchange Server and the IMS Clients. Stores the current known status
of voicemail messages and mirrors that status in both user's email and voicemail mailboxes.
·Microsoft Exchange Server
The customer's MS Exchange server.
·IMS Administration Tool
This tool is used to maintain the association of voicemail mailboxes to email mailboxes.
The following components are required on the user PCs.
·Microsoft Exchange or Outlook
Microsoft Exchange Client or Outlook 97 or higher. Outlook 2003 (Cache Mode off)
·IMS Client
Installed on each email user's PC. This provides a voicemail interface within the user's Microsoft Exchange or Outlook
program.