Installing Voicemail Pro: UMS Web Services

2.8.2 Web Voicemail Installation

Voicemail Pro 4.2+ support web access to user mailboxes. Users are then able to play their messages, mark them as saved or deleted, or forward messages to another mailbox. Playback is through the users own associate extension on the IP Office system or through the audio facilities of the PC.

Web Voicemail Installation Requirements

The Web Voicemail component is selectable as part of a custom Voicemail Pro installation. Note the pre-requisites below before doing the Web Voicemail installation.

o IIS Web Server

Must be installed on the voicemail server PC before the Voicemail Pro 4.2 Web Voicemail component is installed.

o PHP

Web Voicemail uses PHP. If an existing PHP is not detected, the Voicemail Pro installation will install its own PHP.

o UMS Web Services License

The use of Web Voicemail and the number of users who can be configured to access it are controlled by the UMS Web Services license entered in the IP Office configuration.

o Computer Name\URL

The computer name is used as part of its URL on the network. Ensure that the name is set to something that appropriately indicates its purpose and that can be used as part of the URL for the web server within the customers domain.

o Remove IMS

Voicemail Pro UMS is not supported on systems that are using Voicemail Pro IMS. IMS must be removed before UMS can be selected for installation.

User and Browser Requirements

For users to access Web Voicemail they require a web browser that meets the following requirements:

o Javascript Enabled Web Browser

Web Voicemail is tested against the following browsers. Other browser may work so long as they support javascript and CSS.

Internet Explorer V6 SP1 or higher.

Internet Explorer V7 or higher.

Mozilla Firefox V2.0.0.2 or higher.

Opera V9.10 or higher.

Voicemail Pro

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IP Office

15-601063 Issue 20l (03 March 2009)

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Avaya 15-601063 manual Web Voicemail Installation