Voicemail Pro Page 393
15-601063 Issue 20l (03 March 2009)IP Office
Appendix: Installing IMS
9.1.6.4 Opening the Firewall
It is necessary to create firewall exceptions for the IMS client application after its installation. Even if the user does not
have a firewall or uses a firewall other than the default Windows firewall, it is recommended that the process for the
Windows firewall is applied.
If the firewall being used is the default Windows Firewall, the necessary exceptions can be setup by running the batch file
AvayaFW.bat. This file is available from the http://marketingtools.avaya.com/knowledgebase/tools/firewall. It is
recommended that this file is running even if the user is not using the firewall.
1.Do not proceed with this process until you have completed the steps in Installing the IMS Client Software .
2.Unzip AvayaFW.bat from the AvayaFW.zip file.
3.If the path to which applications are being installed is not the default, modify the %ProgramFiles% setting within the
file.
4.Run the batch file on the user's PC.
Settings for Other Firewalls
If the user's PC uses a firewall other than the default Windows firewall, the method of setting up the necessary
exceptions will vary. For the IMS Client the necessary exceptions are:
·C:\ProgramFiles\Avaya\IMS Client\UMSForm.exe
·UDP Port 67
·UDP Port 69
·TCP Port 135
·TCP Port 2000
·UDP Port 50791
·UDP Port 50799
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