8.3.2 Adding a Record Name Module

This module allows users to record/re-record their mailbox name. This, or a similar module, is necessary if Voicemail Pro is using IP Office mailbox mode. However it is still useful if the Voicemail Pro is using Intuity mailbox mode as it gives users quick access to re-record their name.

1.In Voicemail Pro, a new module called Record Name was added.

2.A Record Name action was added.

3.In the General tab of the Record Name action's properties we set the Pin as $. The $ means that caller's must enter their voicemail code in order to use the action.

4.The Specific tab was left set to the Caller's Mailbox.

5.The module was saved and made live.

To add a Shortcode:

1.In IP Office Manager, a new system short code was added. In this example, we chose *74 and then entered the details as shown in the table.

Field

Contains...

 

 

Code

*74

 

 

Feature

Voicemail Collect

 

 

Telephone Number

"Record Name"

 

 

Line Group Id

0

 

 

Locale

[Leave blank]

 

 

Force Account Code

[Leave blank]

 

 

2. After merging this back into the IP Office, users can dial *74 at their extension to record their mailbox name.

Voicemail Pro

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IP Office

15-601063 Issue 20l (03 March 2009)

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Image 348
Avaya 15-601063 manual Adding a Record Name Module, To add a Shortcode