Voicemail Pro Actions: Available Actions

Select System Prompt Language Action Change the prompt language.

253

Telephony Actions

These actions relate to telephony functions such as call transfers.

Variable Routing Action 255

Route on a match to a variable such as the caller's CLI.

Route Incoming Call Action 257

Route a call depending on whether the call is internal or external.

Route by Call Status 257

Calls route is determined by why the reason the call was routed to voicemail.

Transfer Action 258

A blind transfer.

Whisper Action 259

Screened transfer.

Call List Action 260

Transfer to a user selected choice.

Dial by Name Action 261

Select user/group by keypad letters.

Conferencing Center 262

Provides a route for callers to enter the conference ID and their conference PIN code. IP Office Conferencing Center needs to be installed.

Assisted Transfer Action 263

A transfer with assistance for callers.

Alphanumeric Action 265

Allows the caller to input text and numeric values.

Miscellaneous Actions

eMail Action 268

Email a recording.

Open Door Action 269

Open and/or close a door relay.

Alarm Set Action 270

Set an alarm call time.

Clock Action 270

Play the time to the caller.

Post Dial Action 271

Play a recording to an extension.

VB Script Action 272

Allows Visual Basic to be used to script call flow events.

Remote Call Flow 273

Allows call flows developed elsewhere to be included in an existing call flow.

Condition Actions

These actions are used to create branches in the call routing according to whether a value is true or false.

Test Condition Action 275

Test whether a condition is true or false.

Set User Variable Action 276

Voicemail Pro

Page 227

IP Office

15-601063 Issue 20l (03 March 2009)

Page 227
Image 227
Avaya 15-601063 manual Voicemail Pro Actions Available Actions