Voicemail Pro Page 411
15-601063 Issue 20l (03 March 2009)IP Office
Appendix: Installing IMS
9.1.8.3 Unspecified Error 80004005
When selecting the handset to playback the message, a dialog box similar to the message below may be received.
This error is typically only seen when selecting the handset as the Output device. If the message is embedded or
attached a user can play the message using desktop speakers.
Cause
This error message indicates that there may be a problem with permission configuration, thereby preventing the client
from being able to establish a connection to the desktop extension.
A common cause for this is misconfiguration of the extension number that the IMS Client must connect to.
Solution
To verify and if necessary correct the issue, open Outlook, Select Tools – Options –Integrated Messaging Tab. Insert the
correct extension number into the field provided.
Once completed play the message back from the client. This above symptom should now be resolved.