Voicemail Pro Page 143
15-601063 Issue 20l (03 March 2009)IP Office
Administration: Routing Calls to Voicemail
4.4.3 Using Short Codes to Access Voicemail
The short code Voicemail Collect feature can be used to route callers to voicemail. The voicemail service they receive is
set by the telephone number field which should be enclosed in quote marks. For more information, see Voicemail
Telephone Numbers .
ยทThe examples use *80 but any available short code could be used.
Example 1: Access to the Mailbox Main
The following short code will access the mailbox for Main. The ? indicates that it is to collect messages. A # is used to
indicate leave a message in the mailbox.
Field
Contains...
Code
*80
Feature
Voicemail Collect
Telephone Number
"?Main"
Line Group Id
0
Locale
[Leave blank]
Force Account Code
[Leave blank]
Example 2: Access a Voicemail Pro Module
If a Voicemail Pro module has been created and called TimeCheck, the following short code could be used to access it.
Field
Contains...
Code
*80
Feature
Voicemail Collect
Telephone Number
"TimeCheck"
Line Group Id
0
Locale
[Leave blank]
Force Account Code
[Leave blank]
The Voicemail Node short code feature can also be used to access short code start points. It uses the short code start
point name as the telephone number without surrounding brackets.
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