Appendix: Installing IMS

9.1.5.3 IMS Server Preparation

1.¨ Do not proceed with this process until you have completed the steps in Creating the IMS Account

2.¨ Log on to the server PC using the IMS account and check the follow requirements.

3.¨ The Server is a Member of the Domain

The IMS Server MUST be a member of the customer’s domain.

4.¨ The Domain Has an User and Email Account IMS

368.

A domain user and mailbox account must already exist for the account named IMS. The Voicemail Pro software must be installed using this account with full administrator rights on the PC. The services subsequently run using that account.

5.¨ The IMS Account Has Admin Rights on the IMS Server

The IMS account must be a member of the administrator’s group on the IMS server PC. Note, it is not necessary to be a domain administrator, but must be a member of the administrators group on the PC to be able to start the IMS and Voicemail Pro services.

6.¨ The Server's Outlook Client is Configured for the IMS Account

Check that the Outlook or Exchange client on the server PC is configured to use the same account (IMS).

7.¨ Test Email Operation

Log into the PC with this account (IMS) and verify that you can send and receive emails using this account.

8.¨ IP Office Manager is Installed

A PC with IP Office Manager and Microsoft .NET Framework 2.0 and Enable network COM+ access are installed on the IMS/Voicemail Pro server. If .NET 2.0 is not detected, you will be prompted to install it before the Voicemail Pro installation proceeds.

9.¨ Check or Disable IP Office Voicemail Email Settings

In the IP Office Manager, the Voicemail Email settings under the voicemail/user tab are switched off or are set to a different email account then the one you will be using with IMS. This is because the IP Office configuration settings for each user do not apply to IMS. They are usually switched off by default but it is advisable to check before you start the installation. For more information, see the IP Office Manager help. Please note Voicemail to Email can be used in conjunction to IMS for example to send an SMS alert to your SMS enabled cell phone but if set to the same Outlook email account as IMS would result in two emails being delivered to the user, one that synchronized with their voicemail and one that did not.

10.¨ Disable any Server PC Power Saving Mode

Switch off any PC and hard disk sleep, power down, suspend and hibernation modes.

Voicemail Pro

Page 369

IP Office

15-601063 Issue 20l (03 March 2009)

Page 369
Image 369
Avaya 15-601063 manual IMS Server Preparation