Voicemail Pro Page 369
15-601063 Issue 20l (03 March 2009)IP Office
Appendix: Installing IMS
9.1.5.3 IMS Server Preparation
1.¨ Do not proceed with this process until you have completed the steps in Creating the IMS Account .
2.¨ Log on to the server PC using the IMS account and check the follow requirements.
3.¨ The Server is a Member of the Domain
The IMS Server MUST be a member of the customer’s domain.
4.¨ The Domain Has an User and Email Account IMS
A domain user and mailbox account must already exist for the account named IMS. The Voicemail Pro software must
be installed using this account with full administrator rights on the PC. The services subsequently run using that
account.
5.¨ The IMS Account Has Admin Rights on the IMS Server
The IMS account must be a member of the administrator’s group on the IMS server PC. Note, it is not necessary to be
a domain administrator, but must be a member of the administrators group on the PC to be able to start the IMS and
Voicemail Pro services.
6.¨ The Server's Outlook Client is Configured for the IMS Account
Check that the Outlook or Exchange client on the server PC is configured to use the same account (IMS).
7.¨ Test Email Operation
Log into the PC with this account (IMS) and verify that you can send and receive emails using this account.
8.¨ IP Office Manager is Installed
A PC with IP Office Manager and Microsoft .NET Framework 2.0 and Enable network COM+ access are installed on the
IMS/Voicemail Pro server. If .NET 2.0 is not detected, you will be prompted to install it before the Voicemail Pro
installation proceeds.
9.¨ Check or Disable IP Office Voicemail Email Settings
In the IP Office Manager, the Voicemail Email settings under the voicemail/user tab are switched off or are set to a
different email account then the one you will be using with IMS. This is because the IP Office configuration settings for
each user do not apply to IMS. They are usually switched off by default but it is advisable to check before you start the
installation. For more information, see the IP Office Manager help. Please note Voicemail to Email can be used in
conjunction to IMS for example to send an SMS alert to your SMS enabled cell phone but if set to the same Outlook
email account as IMS would result in two emails being delivered to the user, one that synchronized with their voicemail
and one that did not.
10.¨ Disable any Server PC Power Saving Mode
Switch off any PC and hard disk sleep, power down, suspend and hibernation modes.
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