Avaya 15-601063 manual General Installation Requirements, Tips

2. Installing Voicemail Pro

Voicemail Pro 4.2 can be installed with the following IP Office systems:

∙Small Office Edition.

∙IP406 V2.

∙IP412.

∙IP Office 500

Voicemail Pro is not supported on an IP Office 500 running in IP Office Standard Edition mode. To use this application an IP500 Upgrade Standard to Professional license is required.

There are a number of different types of Voicemail Pro installation that can be performed. Ensure that you have read the appropriate section for the installation required before attempting the actual installation. Each type of installation may have specific pre-requisites that must be completed before the Voicemail Pro software installation.

2.1 General Installation Requirements

Here is a list of general requirements for all types of installation.

∙A PC with IP Office Manager and Microsoft .NET Framework versions 2.0 installed on it. If .NET 2.0 is not detected, you will be prompted to install it before the Voicemail Pro installation proceeds.

∙An IP Office Feature Key and if necessary (ie. for parallel and USB feature keys) a PC running the IP Office Feature Key Server application. Refer to the IP Office Installation Manual for details.

∙Licenses based on the serial number of the IP Office Feature Key. This should include:

∙A license for Voicemail Pro and any additional ports is required. If Voicemail Pro Server is installed without a license it will run for 2 hours and then shut down. For more information,

∙For IP500 systems an Upgrade Standard to Professional license.

∙Licenses for any other Voicemail Pro components being installed, see Voicemail Pro Licenses

25

.

∙The IP Office Voicemail Pro CD.

Tips

∙Before you start to install Voicemail Pro it is advisable to check that the PC that you are using can connect to the IP Office unit and that you can load and save a configuration file using IP Office Manager.

∙Switch off any PC and hard disk sleep, power down, suspend, hibernation modes.

∙The Voicemail Pro software needs to be installed using an account with full administrator rights on the PC. The service subsequently runs under that account. We recommend that a specific account is created for this purpose and set so that its password does not expire.

Voicemail Pro	Page 18
IP Office	15-601063 Issue 20l (03 March 2009)