Appendix: Installing IMS

9.1.8.13 Starting IP Office Services Using a Batch File

In some instances, certain computers might not respond quickly enough in order to start all of the Avaya services in the correct order. In this circumstance, it can be advisable to create a batch file which will delay the start of these services until the PC is fully running.

Avaya IP Office Services can be started successfully at system start-up using a scheduled task that initiates the batch file below. This batch file ensures that the services will start successfully and in the proper order.

To set up the batch file:

1.Set all Avaya services listed below to Manual start. Do not include Key Server.

2.Create the batch file below and save it to %SYSTEMROOT%:

@echo off

rem Wait 60 seconds before execute. timeout /t 60

net start CCC Delta Server net start CCC Reporting net start VMProDBService

net start Voicemail Pro Service net start IMS(Restart)

net start IMS(Voice) net start IMS(Gateway)

3. Create a scheduled task to start the batch file at system start-up.

9.1.8.14 Message Waiting Indicators Not Clearing

All user names in a Small Community network using centralized Voicemail must have a completely unique entry in the User’s Name field.

Examples of incorrect user names on the same system include:

User 1: STEVE SMITH

User 2: steve smith

User 3: Steve

User 4: Steve Smith

User 5: Steve-Smith

User names must only use alphabetic characters.

These examples may cause one mailbox to be created for the above users. This may prevent message waiting indicators from updating correctly, and Integrated Messaging (IMS) synchronization problems.

Voicemail Pro

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IP Office

15-601063 Issue 20l (03 March 2009)

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Avaya 15-601063 manual Starting IP Office Services Using a Batch File, Message Waiting Indicators Not Clearing