Voicemail Pro Page 265
15-601063 Issue 20l (03 March 2009)IP Office
Voicemail Pro Actions: Telephony Actions
6.7.10 Alphanumeric The Alphanumeric action allows the caller to input text and numeric values directly from the telephone keypad with
ITU standard alphabet markings. The action following the DTMF Data result can use $KEY to access the alphanumeric
characters.
Users enter data by pressing the key marked with the character required. For keys with multiple marking several key
presses are required. For example, to enter C the user must press the 2 key three times. After each key press, the
associated letter or number is spoken.
To move on to entering the next character, the user should press whichever other key is marked with the required
character or first press # if the required character is on the key just used.
Controls available are:
# - Accept last character and begin entry of next character if the required character is on the key just used.
*1 - Hear characters entered so far.
*2 - Delete all characters entered so far.
*3 - Delete last character entered.
*# - Accept the set of characters entered and go to next call flow action.