Avaya 15-601063 ∙ Voicemail Email, ∙ Integrated Messaging Systems IMS, ∙ ContactStore Server

∙Voicemail Email

Using either a MAPI client such as Outlook on the server PC or a connection to an SMTP email server, Voicemail Pro can send email messages when a user has a new message. The email can be a simple alert or can include an attached copy of the message. This options does not support synchronization of messages between the users email program and their voicemail mailbox.

∙IMAP

IP Office 4.2+ supports licensed users accessing their mailbox from an IMAP compatible email program such as Outlook. This option includes synchronization between the voicemail messages in the email client and the voicemail mailbox.

∙Integrated Messaging Systems (IMS)

IMS allows the voicemail server to interact with a Microsoft Exchange Server. Users require an IMS client component to be installed into their copy of Outlook.

∙ContactStore Server

The current IP Office Voice Recording Library (VRL) application is Avaya IP Office ContactStore. The application can be installed on the Voicemail Pro Server in a separate hard disk partition or on a separate server. The diagram illustrates the option of installing ContactStore on a separate server.

Voicemail Pro is supplied on two CDs. The first CD contains the Voicemail Pro software. The second CD contains Avaya IP Office ContactStore.

∙The standard Voicemail Pro CD includes the software components for generic Text To Speech (TTS). Voicemail Pro ScanSoft TTS is supplied on a separate set of 5 CDs. For more information, see the Installing Text to Speech 65 section.

Voicemail Pro	Page 10
IP Office	15-601063 Issue 20l (03 March 2009)