Voicemail Pro Actions: Basic Actions

6.4.2 Speak Text

The Speak text action allows any text to be spoken to the caller. To be able to use the Speak Text action you require TTS (Text to Speech) to be installed and licensed. For more information, see Text to Speech:Overview 65.

To add a Speak Text action:

1.Click the Basic Actions icon and select Speak Text.

2.Select the Specific tab.

3. Enter the text to be spoken in the Text to speak field.

The text can include System Variables 211 such as $CLI and variables obtained by database actions such as $DBD[1]. In the example, the contents of the database query field are spoken. The action has additional text added so that the currency can be spoken. In this example pounds are used.

The text can include SAPI XML tags to modify how it is spoken, see TTS SAPI Controls

67

.

The Speak Text action only has the result Next which needs to be connected to a suitable action. For example, the text spoken could confirm an option choice. The next action could be a Return action to take the caller to another call flow. For more information, see Return Action 243 .

For examples of the action in a call flow, see:

Entering Details in to the Database

344.

Returning Data from the Database

342.

Voicemail Pro

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IP Office

15-601063 Issue 20l (03 March 2009)

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Avaya 15-601063 manual To add a Speak Text action