Voicemail Pro Page 251

15-601063 Issue 20l (03 March 2009)IP Office

Voicemail Pro Actions: Configuration Actions

6.6.1 Edit Play List
With the Edit Play List action a caller can record a specified prompt file held on the voicemail server PC. This means
that they can re-record prompts other than those for their own mailbox.
To add a Edit Play List action:
1.Click the Configuration Actions icon and select Edit Play List.
2.In the Specific tab, select the prompt file held on the voicemail server.
·File Path
This path is relative to the WAVS folder defined for the voicemail server.
·To browse to a file location click . The Wave editor window opens. Select an existing prompt or define
and record a new one.
·For announcements, the formats [GREETING]\<name>_Queued and [GREETING]
\<name>_StillQueued can be used, where <name> is replaced by the hunt group or user name.
3.Click OK. The action is updated.
Results
Connect the result Next to a relevant action.
6.6.2 Record Name
The Record Name action is used to allow the caller to record the mailbox name of their mailbox or a specified
mailbox. An example of a call flow using the Record Name action is given in the Voicemail Pro Dial by Name section.
To add a Record Name action:
1.Click the Configuration Actions icon and select Record Name.
2.In the Specific tab the mailbox to record that the name is to be recorded for is selected.
·Caller's mailbox
The mailbox matching the start point of the call.
·Mailbox
Select or enter the name of the target mailbox.
Connect the result Next to a relevant action. For an example of the action in a call flow, see Adding
a Record Name Module .
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