4.8.2 Changing the Recording Time

For recordings being placed into a Voicemail Pro mailbox, the maximum recording time is 1 hour.

To change the recording length:

1.Start the Voicemail Pro Client.

2.Click or select Administration > Preferences > General.

3.The Max. VRL Record Length (secs) setting is used only for calls being recorded to VRL. The maximum record length is 3600 seconds (60 minutes).

4.Click OK.

5.Click Save & Make Live.

4.8.3 Voice Recording Library (VRL)

Voice Recording Library (VRL) operation allows the Voicemail Pro to transfer specific users who are automatically or manually recording calls to a third-party application. It can also be selected as the destination for calls recorded via a Leave Mail action in a call flow.

Currently this mode of operation is only supported with Avaya IP Office ContactStore. This application provides tools to sort, search and playback recordings. It also supports the archiving of recordings to DVD.

Installation and configuration of VRL with IP Office ContactStore is documented separately.

VRL is a licensed feature. It requires entry of a valid Voice Recording Administrators license into the IP Office configuration.

The VRL application must be configured to store recording on a separate partition, drive or PC from the Voicemail Pro. This is necessary to ensure that the long term storage or recording archives and space available for mailbox messages do not conflict.

Voicemail Pro

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IP Office

15-601063 Issue 20l (03 March 2009)

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Avaya 15-601063 manual Changing the Recording Time, Voice Recording Library VRL, To change the recording length