Voicemail Pro plus IVR and or TTS

Minimum PC Requirements: Basic Voicemail Pro

 

RAM

512MB

 

 

 

 

Hard Disk Free Space

20GB*

 

 

 

 

Processor:

 

 

- Pentium

P4 2.8GHz

 

 

 

 

- Celeron

Not tested.

 

 

 

 

- AMD

Athlon XP 3000+, Athlon 64

 

 

 

Also allow 1MB per minute for message and prompt storage.

*Generic TTS only. The current ScanSoft TTS provided with Voicemail Pro is not supported on Vista.

Operating System Support

Server OS:

2000 Server

2003 Server

2008 Server

Client OS:

2000 Professional

XP Professional

 

Vista Business/Enterprise

*

 

 

Vista Ultimate

*

If the database being queried is located on the VM Pro server the query speed of the database will be affected by the amount of memory available. Please take into account the memory requirements of the database being queried.

Voicemail Pro plus Compact Call Center

Minimum PC Requirements: Basic Voicemail Pro

 

RAM

512MB

 

 

 

 

Hard Disk Free Space

10GB*

 

 

 

 

Processor:

 

 

- Pentium

P4 2.8GHz

 

 

 

 

- Celeron

Not tested.

 

 

 

 

- AMD

Athlon XP 3000+, Athlon 64

 

 

 

Also allow 1MB per minute for message and prompt storage.

Operating System Support

Server OS:

2000 Server

2003 Server

2008 Server

Client OS:

2000 Professional

XP Professional

Vista Business/Enterprise

Vista Ultimate

VM Pro and CCC can be run on the same server up to a maximum of 25 agents, 8 ports of VM Pro. Any Dual Core CPU of 2.4Ghz and higher is supported.

Ports

Component

Location - %ProgramFiles%\Avaya\IP Office\

Ports

 

 

 

Voicemail Pro Service

Voicemail Pro\VM\vmprov5svc.exe

UDP 50791.

 

 

UDP 50795.

 

 

ALL 50801.

 

 

ALL 8089.

VMPro Database

Voicemail Pro\VM\VMPDBSvc.exe

 

VPIM Client

Voicemail Pro\VPIMClient.exe

 

VMPro VPIM DBSVR

Voicemail Pro\VPIM\vpimdbsvr.exe

 

 

 

 

VMPro VPIM Receiver

Voicemail Pro\VPIM\VPIMReceiver.exe

 

VMPro VPIM Server

Voicemail Pro\VPIM\VPIMServer3.exe

 

IMS Admin

Voicemail Pro\IMS\IMSAdmin.exe

 

IMS Service Restart

Voicemail Pro\IMS\IMSServiceRestart.exe

 

 

 

 

IMS Gateway Service

Voicemail Pro\IMS\UMServer.exe

TCP 445.

 

 

TCP 593.

 

 

UDP 445.

 

 

UDP 593

 

 

 

IMS Voice Service

Voicemail Pro\IMS\VMServer.exe

 

IMS Security

Voicemail Pro\VM\IMSSec.exe

 

IMS Client for Outlook

%ProgramFiles%\Avaya\IMS Client\UMSForm.exe

TCP 445.

 

 

TCP 593.

 

 

UDP 445.

 

 

UDP 593.

 

 

 

Voicemail Pro

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IP Office

15-601063 Issue 20l (03 March 2009)

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Avaya 15-601063 manual Voicemail Pro plus IVR and or TTS