Installing Voicemail Pro: Voicemail Email Installation

2.5.3.4 Configuring Outlook for Internet Mail

For the installation of Outlook to work correctly, the following setup process must be followed. Outlook can be configured in two ways. Using the Wizard, prior to completing the steps below will cause Outlook not to send the messages correctly.

To configure Outlook for Internet Mail:

1.Right-click the Outlook icon on the desktop and select Properties.

2.Select Add.

3.Select Internet Email and click OK.

4.For the Mail Account, enter Voicemail.

5.For User Information enter Voicemail as the Name and for the Email address enter your address, for example. voicemail@your_domain_name.

6.Select the Servers tab. Enter the name or IP address of the Outgoing mail server and Incoming mail server.

7.The Incoming Mail Server details can be left blank as Outlook does not need to check for mail. Otherwise, enter the account name and password for example, Voicemail. Select Remember password.

8.Select the Connection tab. Select Connect using my local area network (LAN). Click Next.

9.Click OK.

10.Click Next.

11.Accept the default path for file creation.

12.Select Next, then Finish and then Close.

13.Open Outlook.

14.On the Email Service Option Screen, select Internet Only.

15.Click Next.

16.Select Yes to register Outlook as the default email application.

17.Select Tools > Options.

18.Click the Preferences tab.

19.Click Email Options.

20.Uncheck Save copies of messages in Sent Items folder.

You might want this option selected during initial setup and troubleshooting. Due to the size of wav file message attachments it is advisable to uncheck it after installation is complete.

21.Log on to the server PC using the account that will be used for the Voicemail Pro server.

22.From Outlook or Outlook Express, send a message direct to an extension user.

23.If this message is received correctly, continue with installing the Voicemail Pro software.

Voicemail Pro

Page 51

IP Office

15-601063 Issue 20l (03 March 2009)

Page 51
Image 51
Avaya 15-601063 manual Configuring Outlook for Internet Mail, To configure Outlook for Internet Mail, Select Tools Options