Voicemail Pro Page 240
15-601063 Issue 20l (03 March 2009)IP Office
6.4.3 Menu The Menu action allows you to specify DTMF tones for which you want to create connections to following actions. For
example, a menu can be created that gives callers a choice of transfer locations. Each Menu action supports a maximum
of 15 branch options.
To add a Menu action:
1.Click the Basic Actions icon and select Menu.
Settings
For Menu actions, the Specific tab is replaced with the Touch Tones tab.
·0-9, *, #
Use the dialing digits check boxes to indicate the DTMF tones for which connections are required.
· Add
The icon allows you to add custom sequences of dialing digits. In addition to the standard dialing digits (0 to 9, *, #)
the following special digits can be used. If a sequence is added, ensure that the associated box is checked before you
select OK. The sequence must be unique. For example, if 5 is selected, no other sequence that begins with 5 can be
used.
·? = Any Digit
The ? character can be used to represent any digit (except * and #). For example 123??? can be used for any six
digit string starting with 123. See Example Call Flow: SelfSelect Module .
·$ = Any Sequence of Digits
The $ character can be used to match any sequence of digits for which there is no other match. Key press entry is
ended either by the caller pressing # or 5 seconds after the last digit dialed.
·F = For Fax Calls
The F letter can be used to automatically detect any incoming fax calls. Once detected the calls can be routed to
another number. See Routing Fax Calls Using a Menu Action .
· Delete
Use this icon to delete the currently selected custom dialing sequence.
·Invalid Input Handling
The following options can be used if the caller does not dial or dials an invalid digit.
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