Voicemail Pro Page 49
15-601063 Issue 20l (03 March 2009)IP Office
Installing Voicemail Pro: Voicemail Email Installation
2.5.3 Work Group Member

2.5.3.1 Installing VoiceMail Pro for MAPI VoiceMail Email as a Work Group Member

Before you start to install the Voicemail Pro software, you must:
1. Create a voicemail user account. For more information, see Creating a Voicemail User Account .
2. Configure Outlook Express for Internet Mail. For more information, see Configuring Outlook Express for Internet
Mail .
3. Configure Outlook for internet mail. For more information, see Configuring Outlook for Voicemail Email .
4. Configuring Outlook for exchange server. For more information, see Configuring Outlook for Exchange Server .
The user name and password created are requested as part of the installation of the Voicemail Pro service. The process
described here assumes that Outlook is installed but has not been previously used or configured.
You are then ready to install the Voicemail Pro software. For more information, see Installing the Voicemail Pro Software
.
By default, Voicemail Pro is set to use SMTP for emails. You need to change this to MAPI. For more information see,
Switching Voicemail Pro to MAPI .
You also need to set the SMTP Email Account settings on the Voicemail Pro so that they match those of the customer's
email server. For more information, see Changing SMTP Email Account Settings .

2.5.3.2 Creating a Voicemail User Account

To create a Voicemail User Account
1. Log on to the server PC as the local administrator and create a new user. For this example the name of the user
account created used is Voicemail.
2. Set a secure password.
3. Clear User must change password at next logon and check Password never expires.
4. Click Create and then Close.
5. Right-click the New Account, and select Properties.
6. Select the Member Of tab.
7. Click Add.
8. In the Select Groups window, highlight Administrators and click Add. Click OK.
9. Continue with one of the following as appropriate to the installed MAPI client and method for sending email.
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