6.4.4 Goto

The GoTo action will transfer the caller to another start point.

To add a Goto action:

1. Click the Basic Actions icon and select GoTo.

The GoTo action needs to contain details of where to transfer the caller to.

1. Select the Specific tab.

2.In the field Please select a node to go to, click to browse to select a start point, module or system defined variable. For short codes, the browse method does not work. Instead enter "Short Codes.xxx" where xxx is the short code key sequence.

Select the option Start point or module. Select from the available options.

Users - all the users with specific start points are listed.

Groups - all the Groups with specific start points are listed.

Any default start point.

Any available modules.

Select the option System defined variables to browse the available call variables. You can also type the name of the start point directly.

When details of the transfer location, the GoTo action does not need to be connected to another connection. If you do connect this action to a following action, the connection will not be used.

Voicemail Pro

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15-601063 Issue 20l (03 March 2009)

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Avaya 15-601063 manual To add a Goto action