Voicemail Pro Page 254
15-601063 Issue 20l (03 March 2009)IP Office
6.7 Telephony Actions Telephony Actions
These actions relate to telephony functions such as call transfers.
· Variable Routing Action
Route on a match to a variable such as the caller's CLI.
· Route Incoming Call Action
Route a call depending on whether the call is internal or external.
· Route by Call Status
Calls route is determined by why the reason the call was routed to voicemail.
· Transfer Action
A blind transfer.
· Whisper Action
Screened transfer.
· Call List Action
Transfer to a user selected choice.
· Dial by Name Action
Select user/group by keypad letters.
· Conferencing Center
Provides a route for callers to enter the conference ID and their conference PIN code. IP Office Conferencing
Center needs to be installed.
· Assisted Transfer Action
A transfer with assistance for callers.
· Alphanumeric Action
Allows the caller to input text and numeric values.
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