Voicemail Pro Page 397
15-601063 Issue 20l (03 March 2009)IP Office
Appendix: Installing IMS
9.1.6.6 Observing Exchange Operation
It is useful to check that the IMS Account has logged onto the Exchange Server correctly.
To check and observe IMS operation:
1.Do not proceed with this process until you have completed the steps in Testing IMS Client Installation .
2.On the Exchange server, open the Exchange Administration Manager.
3.Expand the Server Name and Mailbox Store.
4.Select Logons and locate the IMS account name. Only logged on accounts are displayed.
5.Select Mailboxes to view IMS messages being received and sent.
6.Leave a voicemail message in an IMS user’s voice mailbox.
7.After hanging up you should notice that for a brief time the Total Items field for the IMS mailbox increases by 1. The
message is then sent from the IMS mailbox to the user’s mailbox, whose Total Items increases by 1. By default, there
should be no messages left in the IMS mailbox.
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