The Park Slot number assigned to the Campaign can be used with programmable buttons. The advantage is that if the telephone has a message waiting lamp, the lamp will be lit when there are campaign messages waiting to be processed.

Phone Manager park slot keys cannot be used for this function.

To assign a campaign to a programmable button:

1.In IP Office Manager, receive the IP Office configuration.

2.Open the required User form.

3.Select the Button Programming tab.

4.Select a free button

·Right-click in the Action field.

·Select Emulation > Call Park.

·Right-click in the Action Data field. Enter the campaign's park slot number.

5.Save the configuration back to the IP Office and reboot.

6.Wait until voicemail services have restarted.

7.The programmable button on the user's telephone will flashing red when there are new messages in the campaigns park slot.

·Press the button to display the campaign name and number of messages.

·Press the button again to start processing those messages.

The UnPark Call function can also be used to collect the calls, but this method does not provide any visual feedback when messages are present.

To use the UnPark Call function:

1.Select a free programmable button

2.Right-click in the Action field.

3.Select Advanced > Call > UnPark Call.

Voicemail Pro

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IP Office

15-601063 Issue 20l (03 March 2009)

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Avaya 15-601063 manual To assign a campaign to a programmable button, · Select Emulation Call Park