Avaya 15-601063 manual Speak Book Title

Voicemail Pro Examples: IVR: Connecting Voicemail Pro to a Database

Speak Book Title

The Speak Book Title action is used to tell the caller the book title associated with the ISBN that was entered.

The fields selected in the 'Request ISBN from DB' action contain the information retrieved from the bookshop database. The fields selected were Author, Cost, ISBN and Title.

Any fields selected in a query will appear in alphabetical order.

∙$DBD[0] would return details from the field Author

∙$DBD[1] would return details from the field Cost

∙$DBD[2] would return details from the field ISBN

∙$DBD[3] would return details from the field Title.

Each Speak Text action in the call flow returns the values from a different field selected within the database query. The 'Speak Book Cost' action has additional text added so that the currency can be spoken. In this example pounds are used.

Voicemail Pro	Page 343
IP Office	15-601063 Issue 20l (03 March 2009)