3. Configuring Voicemail Pro

3.1IP Office Configuration

3.1.1Overview

The default IP Office configuration settings allow almost immediate voicemail operation as soon as a voicemail server is running on the LAN. Those default settings are:

Voicemail running on a PC accessible using a broadcast address of 255.255.255.255.

Voicemail on for each user and hunt group on.

No Voicemail Code set for any mailboxes. Until a code is entered for a mailbox, it can only be accessed from the user's own extension.

No Voicemail Email or Voicemail Help operation.

No Voicemail Reception numbers set for user mailboxes.

Hunt group mailboxes are created and used by default but there is no default message waiting indication or method for collecting messages. A method for accessing each hunt group mailbox should be programmed. For more information, see Hunt Group Voicemail:Overview 156 .

Before you start to configure and customize Voicemail Pro you need to provide the IP Office Manager with details of the Voicemail Pro server PC. For more information see Identifying the Voicemail Server PC 98 and also the IP Office Manager help.

The rest of the sections that follow describe how to configure settings in Voicemail Pro.

3.1.2 Identifying the Voicemail Server PC

By default the IP Office connects to the Voicemail Pro server by broadcasting on its own subnet.

To identify the Voicemail Server PC:

1.In IP Office Manager, select System.

2.Click the Voicemail tab.

3.The default Voicemail Type is Voicemail Lite/Pro. Make sure that this has not been changed.

4.Leave the Voicemail Destination box blank as this is not used with Voicemail Pro.

5.In the Voicemail IP Address box, change the default address (255.255.255.255) to the IP address of the PC on which the voicemail server is running. If there is only one voicemail server on the network, you do not need to change this.

6.Click OK to save any changes.

By default there are no Voicemail Channel Reservations. Specific their use. For more information, see Voicemail Channel Reservations

functions can have voicemail channels reserved for

103in the appendix.

Voicemail Pro

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IP Office

15-601063 Issue 20l (03 March 2009)

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Avaya 15-601063 manual IP Office Configuration, Overview, Identifying the Voicemail Server PC