Voicemail Pro Page 88
15-601063 Issue 20l (03 March 2009)IP Office
2.9.2 The Voicemail Console
The server program provides a console window that enables you to see messages between the voicemail server and the
IP Office. The nature of the messages may be useful in diagnosing problems. The Voicemail Pro Service can be run in
console mode if required for testing and diagnostics purposes.
ยทIMS and MAPI email activity is not supported when running the Voicemail Pro service in this way.
To run the service as a console:
1.Open the Windows Control Panel.
2.Select Administrative > Services.
3.Locate the Voicemail Pro Service.
4.Double-click the service to display its properties.
5.Click the Log On tab.
5.Under Log on as:, select Local System Account and then select Allow service to Interact with desktop.
6.Click OK.
7.Stop and restart the service using the icon. After the service restarts the Voicemail Professional Server console
window opens.
8.Click Run.
9.At an extension dial *17. Details of the Voicemail Pro activity should be displayed in the console window. To return to
normal operation, repeat the above process and set the Voicemail Pro Service back to its specific user account.