Voicemail Pro Page 350
15-601063 Issue 20l (03 March 2009)IP Office
8.4 Campaigns
A campaign is a series of questions and answers. Callers to a campaign hear the questions and give their responses,
either by speaking or using the telephone keypad.
Call processing agents can access a campaign to hear caller answers which they can then transcribe into a database or
other records. For more information, see Granting Access to a Campaign .
ยทThe directory in which campaign files should be stored is specified in the system preferences directory tab. For more
information, see Setting the Location of Voicemail System Folders .
A Web Campaign Component is installed as part of a typical Voicemail Pro installation. If the Web Campaign was not
installed it can be added by doing a custom installation. For more information, see Installing Typical Voicemail Pro Server
and Client or Installing Custom Voicemail Pro Server and Client .
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