Appendix: Installing IMS

9.1.1 IMS Limitations

IMS is designed to work in a system that comprises one IP Office and one Microsoft Exchange Server. It can be used in a system with more than one telephone system as long as that system has centralized voicemail using just one voicemail server.

IMS cannot be used to:

Compose a new voicemail.

Reply to a voicemail.

Add comments to a forwarded voicemail.

Mark a voicemail as urgent.

Voicemails should not be placed in Public Folders.

Clients that do not use TCP/IP are not supported.

When it starts up, IMS only scans the root inbox for new messages.

IMS does not distinguish between normal messages and those marked as private or priority.

Voicemail Pro

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IP Office

15-601063 Issue 20l (03 March 2009)

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Avaya 15-601063 manual IMS Limitations