Installing Voicemail Pro: Text to Speech (TTS) Install

2.8 UMS Web Services

Voicemail Pro 4.2+ adds support for two UMS (Unified Messaging Service) options:

IMAP Client Support

Users can then access their voicemail messages using email clients such as Outlook and Lotus notes that support an IMAP Client. The Voicemail Pro server PC acts as the IMAP server.

Web Voicemail Access

This option allows users to access the contents of their mailbox using a web browser. They can then playback messages to their phone or through their PC. Web voicemail requires the voicemail service to also run IIS and PHP.

Use of either of these services requires UMS Web Service licenses in the IP Office configuration. The license sets the number of users who can be configured as users of either UMS service in the IP Office configuration.

Feature

Web

IMAP

 

Voicemail

Client

 

 

 

Synchronization in realtime.

 

 

 

 

 

Playback via PC.

 

 

 

 

 

Playback via User Extension.

 

 

 

 

 

Save message Wav to PC.

 

 

 

 

 

Forward messages to other voicemail mailbox.

 

 

 

 

 

Forward messages to other email mailbox.

 

 

 

 

 

Undelete manually deleted messages.

 

 

 

 

 

Mark message as unread.

 

 

 

 

 

Change voicemail password.

 

 

 

 

 

Show Message Types

Web

IMAP

Voicemail

Client

 

 

 

 

- New (Unread).

 

 

 

 

 

- Old (read).

 

 

 

 

 

- Saved.

 

 

 

 

 

- Priority.

 

 

 

 

 

- Private.

 

 

 

 

 

- Deleted.

 

 

 

 

 

UMS or IMS

UMS services are a replacement for IMS. IMS is still supported but only on existing OS's as per Voicemail Pro 4.1. Installation of UMS services and IMS on the same system is not supported.

Voicemail Pro

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IP Office

15-601063 Issue 20l (03 March 2009)

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Avaya 15-601063 manual UMS Web Services, ∙ Imap Client Support, ∙ Web Voicemail Access, ∙ UMS or IMS