Voicemail Pro Actions: Telephony Actions

6.7.1 Variable Routing

This action routes calls based on whether a selected variable associated with the call matches any of the specified numbers. This action replaces the previous CLI Routing action but can perform the same function using the $CLI variable.

The selected variable is checked for a match against all strings. Where multiple matches occur, the one with the most matching digits (excluding wildcards) is used. If several equal length matches are found, the first one in the list is used.

Variable Routing action:

1.Click the Telephony Actions icon and select Variable Routing.

2.Select the Specific tab.

·Select a Variable

This drop down is used to select the Voicemail Pro system variable match.

·Does the Variable match any of the following numbers

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against which the values are checked for a

The area below lists the numbers against which the selected variable will be selected for a possible match. If the variable matched multiple numbers in the list, the routing for the match nearest the top of the list is used.

· Add a new number to the list of numbers. Numbers can include a ? wildcard to represent any single digit, with multiple ?'s to represent a matching number of any digits. Numbers can include a * wildcard to match any digits including multiple digits. Some examples are listed in the results section below.

· Edit an existing selected number.

· Delete an existing selected number.

· Move the position of the currently highlighted string.

Voicemail Pro

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IP Office

15-601063 Issue 20l (03 March 2009)

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Avaya 15-601063 manual Variable Routing, · Select a Variable, · Does the Variable match any of the following numbers