Toshiba Strata CS manual Working with conference calls

1.Choose Tools > Speed Dial Shortcuts. The Speed Dial Shortcuts dialog box opens.

2.Enter a phone number for the shortcut or click Contacts, Extensions, Workgroups, or My Numbers and choose the appropriate number from the list.

Note: You cannot make a shortcut for a workgroup unless your Strata CS system administrator has given it an extension.

3.Click Create. A dialog box opens and confirms that the shortcut has been added to your desktop.

4.Repeat steps 2 through 3 to create other speed dial shortcuts or click

Close.

Working with conference calls ___________________________

Strata CS lets you conference up to seven calls together. This total number includes the user who creates the conference call. The Call Monitor view treats a conference call as a single call. You can put a conference on hold or park it exactly as you would a single call.

Conference calls appear in a tree structure in the Call Monitor view. Participants appear on indented rows under the conference call. Click the top row to perform an action on the conference.

You can create a conference call by:

11-8 STRATA CS CLIENT USER GUIDE

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