Toshiba Strata CS manual Entering account codes when placing calls

Note: See “Placing calls to an IP address” on page 3-6 for information on entering the IP address.

Example: In the U.S. if you want to call the external phone number 555 1212, you must dial 9 (the usual access code) before you dial 555 1212. To place a call over the Internet, you must dial a different access code.

When you dial an external number, you may notice a delay before you hear the number ringing. To eliminate this delay, press # after dialing the number.

Entering account codes when placing calls

Depending on your office’s configuration, you may be prompted to enter an account code when you place external calls. Even if you are not prompted for an account code by the system, your office may require you to enter one. Your Strata CS system administrator can tell you what account codes, if any, you must use.

If you are prompted to enter an account code

If you are prompted to enter an account code when you place a call, you will hear one of the following prompts:

n

n

n

A beep.

“Please enter account code.”

A double beep. This indicates that you are dialing a contact who has an associated account code. See “To enter a contact's name and basic information” on page 15-5.

When you hear the prompt, enter the account code followed by #. If you hear the double beep, you can enter a new account code or press # to use the contact’s associated code.

Depending on how your Strata CS system administrator configured your system, the prompt may occur either after you dial the access code or after you dial the phone number. If the prompt occurs after you dial the access code, enter the account code followed by #, and then continue entering the phone number. For example:

9 [prompt] 8812 # 212 123 4567

where 9 is the access code, 8812 is the account code, and the numbers after # are the area code and phone number.

CHAPTER 3. PLACING CALLS ON THE PHONE 3-3

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