Toshiba manual Answering Strata CS calls at a remote phone, Using ** instead of Flash

If you do not log out in this manner, your Strata CS session continues for a short period of time. After that time, Strata CS automatically ends the session, but if you pick up your phone before that period of time has elapsed, Strata CS still controls the line and assumes that you are calling from within the system (see the example that follows). Therefore, any number you dial will be treated as if it were an extension within Strata CS.

Example: If you are trying to dial a number from your remote phone without using the Strata CS system at your office, and you find your call treated as if it were an internal Strata CS call (that is, if you reach a user at your office), you have probably not logged out correctly from Strata CS. Your recent session has not ended, and Strata CS is handling the call—not your local telephone company. To place the call as a normal (non-Strata CS) call from your remote phone and not through Strata CS, dial *96, wait for a dial tone, and then dial your call.

Answering Strata CS calls at a remote phone

When you receive a call from Strata CS while you are at a remote phone—for example, when you receive a work call that is forwarded to your home phone—you can use the Strata CS telephone commands just as if your home phone were a Strata CS station. You can put calls on hold, park calls, transfer calls, forward calls, create conference calls, and do anything else that you can do with the telephone commands at your office phone.

Note, however, the following two telephone commands that you must use when you are at a remote phone:

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Use ** instead of Flash at a remote phone

Use *96 to log off at a remote phone

Using ** instead of Flash

When you are on a Strata CS call at a remote phone, press ** instead of Flash to put your caller on hold and use the telephone commands.

Putting a call on hold at a remote phone

If you are using Strata CS while you are logged in at a remote phone, press ** instead of Flash to put calls on hold and take them off hold. See Chapter 6 for more information.

Logging off at a remote phone

When you are done with your Strata CS call, press *96 at a dial tone before you hang up your phone. Doing this logs you off of the system. If you do not log off, Strata CS waits a short period of time before ending the session. If you pick up your phone again before that period is over, Strata CS still controls the line and assumes that any call you make is within the Strata CS system.

6-4 STRATA CS CLIENT USER GUIDE

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