introduce the forwarded message to users. For example, your message might say, “I just received this message about our new product, and I thought the three of you ought to hear it.”

To forward a message

1.Press 4 2 while or after a message plays.

2.At the tone, record your message. Press # when you are done.

3.Press 1 to accept your recorded message. See the table on page 5-3 for other options.

4.Enter the extension to which you want to forward the message followed by #. If you do not know a user’s extension, press 411 and select the user by name. Enter multiple extensions like this:

ext1 # ext2 # ext3 # #

Enter 8888 # to forward the message to all extensions. Sending a message to all extensions may take a few seconds.

Calling back a message

When you call back a voice message, Strata CS either dials the extension of the Strata CS user, if the message is from a Strata CS user, or dials the external phone number, if caller ID information is available or if the caller has left a ringback number.

Note: If the system cannot dial the ringback number, see your Strata CS system administrator. The call dialing rules set up by your Strata CS system administrator may need to be changed.

To call back a voice message

Press 4 3 while or after a message plays.

You hear a dial tone and then entry of the digits of the phone number that you want to call.

If you want to return to the voice message and listen to it, you can end the call by pressing Flash 3 or you can wait for the other party to hang up.

Sending a message directly to a user’s voice mail___________

You can record a message and send it directly to the voice mail of one or more Strata CS users with the telephone commands.

1.Pick up the phone and press # <your extension> # <your password> # to log in to your account.

2.Press 3 to send a message.

CHAPTER 5. WORKING WITH VOICE MESSAGES ON THE PHONE

5-5

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

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Toshiba Strata CS manual Sending a message directly to a user’s voice mail, Calling back a message, To forward a message